Early Closure Notice : Please be advised that Our Customer Service Centre will be closing early on 31 Jan 2022 at 12:00 pm (By appointment only). Our PruCustomer Line (1800 333 0 333) will be operating from 8:30 am-1:00 pm. We wish you a Happy Lunar New Year and Gong Xi Fa Cai!

As of 19th July 2021, we have updated our Privacy Notice which is available at our corporate website - https://www.prudential.com.sg/privacy-notice.

IMPORTANT NOTICE: Our Customer Service Centre at Marine One, is currently available by appointment only. You can also chat with us over a video call by booking a slot. Starting from 1 Jun 2021, we no longer accept cash payments. Enrol for payments via DBS/POSB GIRO or Credit Card at https://ipay.prudential.com.sg. For more payment options, click here.

New LIA Guidelines :Our Singapore-dollar (SGD) denominated Participating policies from 1 July 2021 will show updated illustrated investment rates of return, in accordance with the changes in LIA Guidelines on Policy Illustrations 2021. This change does not affect existing customers with policies submitted before 1 July 2021. For more information, please click here.

IMPORTANT NOTICE : For more information on COVID-19 related reliefs please click here.

PRUACCESS: In accordance with PDPC's Advisory Guidelines on the PDPA for NRIC and other National Identification numbers, we will no longer be using NRIC/passport numbers/FIN for login purposes from 1 Aug 2019. If you have yet to create a user ID, please click here.

You Matter

Flex Dollars
Employees are allocated Flex Dollars annually for the purchase of optional benefits and/or claim reimbursement for expenses such as vacation, personal upgrading, children’s education, or even medical bills incurred by family members.

PRUshareplus, a share plan for Prudential employees, gives employees the opportunity to invest in Prudential and share in the results we are building together.

Birthday Off
Prudential also grants a birthday off to each employee in the month of their birthday to celebrate their special day with their loved ones.

Your Health Matters

Free Basic Health Screening
All employees are provided with a complimentary annual health screening.

Medi and Health Dollars
Medi Dollars are allocated annually for employees’ medical outpatient and specialist co-payments. Employees can also use Health Dollars to subsidise any comprehensive health screening expenses.

Insurance Coverage
Core Group Term Life, Group Crisis Cover and Group Hospital & Surgical benefits are provided for all employees.

Your Family Matters

PruCare Leave
Employees can utilise PruCare leave to look after sick parents, spouses or children should they fall ill. Employees with children can also utilise this as child care leave until their children reach their teenage years. In addition, PruCare leave can be used to perform voluntary or social work.

Marriage Leave
To celebrate an important milestone, employees who are getting married are entitled to marriage leave and a congratulatory gift from the company.

Flexible Working Hours
In recognition of the growing demands for more family time, Prudential offers flexible working hours to those who need it.

Enhanced Maternity & Paternity Leave
In addition to existing maternity & paternity leave benefits regulated by the Government, PACS Daddies & Mummies will enjoy enhanced leave benefits regardless of the citizenship of their children. This means even more time with your newborn!